Business Channel
Customer Service Stinks… and It's Your Fault
by Doug Stephens — A recent study tells us what many of us already knew: customer service stinks. But the reality that most people don't want to face is that we—the consumers—are responsible.
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MORGAN STANLEY: STOCKS ARE SET TO DECLINE IN 2010
THE PRAGMATIC CAPITALIST —
Morgant Stanley’s European strategy team ( headed by the always prescient Teun Draaisma ) is out with their 2010 strategy commentary and they see substantial headwinds ahead of the equity markets and ultimately a negative year for 2010 ( Credit Suisse...Recently linked to by SeekingAlpha.com: Home Page / 2 days ago -
Expanding the Cloud - Amazon EC2 Spot Instances
All Things Distributed —
Today we launched a new option for acquiring Amazon EC2 Compute resources: Spot Instances . Using this option, customers bid any price they like on unused Amazon EC2 capacity and run those instances for as long their bid exceeds the current "Spot...Recently linked to by Data Center Knowledge / 2 days ago -
10 Ways Social Media Will Change In 2010
ReadWriteWeb —
This time last year, I wrote about the 10 ways social media will change 2009 , and while all predictions have materialized or are on their way, it has only become clear in recent months how significant of a change we've seen this year. 2009 will go down...Recently linked to by StraightUpSocial / 1 day ago -
Debt: How am I to know the good side from the bad?
Accrued Interest —
I was listening to Megan McArdle on the EconTalk podcast the other day. (By the way, I recommend the EconTalk series for any real economics wonk. The subject matter is often not particularly investment related and it usually runs about an hour, but its...Recently linked to by SeekingAlpha.com: Home Page / 4 hours ago -
CBS Tells Ad Networks It's Going Cold Turkey
MediaMemo —
Here’s a blast from the pre-Lehman past: A big Web publisher who says they’re going to dump ad networks and sell every piece of inventory themselves. CBS says it will stop doing business with the networks, which are ubiquitous on the Web, and will...Recently linked to by mediabistro.com: Media News / 2 days ago -
SAP Business byDesign: Taming the multi-tenant beast
IT Project Failures —
During the last two years, SAP over-hyped its mid-market software as a service (SaaS) product, called Business byDesign, leading to a mediocre reputation in the market. At this week’s Influencer Summit , the company announced significant steps it is...Recently linked to by Feeding the SAP Ecosystem / 1 day ago -
Roubini Blasts "The Barbarous Relic," Recommends Spam Over Gold
zero hedge —
In a headline piece on roubini.com , Nouriel Roubini writes an extended article slamming both gold bugs, and the so-called gold bubble, which he believes is far too volatile, and which, contrary to ever increasing claims to the opposite, will likely not...Recently linked to by Truth is Contagious / 3 hours ago -
In Social Media, It’s Not Just Business, It’s Business-To-Business
Brian Solis - PR 2.0 —
Source: Shutterstock (edited) As some social media experts are now starting to realize, businesses need a little bit more than relationships to justify their spend in conversational marketing. Relationships are difficult to forge and even more...Recently linked to by Sazbean / 1 day ago -
When banks use capital made of sand
Rolfe Winkler —
Citigroup’s capital position appeared much improved when the bank reported third-quarter earnings, but a look beneath the surface shows that much of its capital is of questionable value. According to its recent 10-Q, Citi had $38 billion of deferred...Recently linked to by Kid Mercury's Blog / 3 hours ago -
Greece Threatens Bankruptcy, And the Eurozone
Megan McArdle —
There's a lot of talk about the declining dollar, but we might better be worrying about the euro. Greece may finally be reaching the end of its ability to borrow at any price, and what the euro zone does about this crisis--the EU is statutorily...Recently linked to by Alexandria / 2 days ago -
Creditors Gave Billions To Dubai, With Just Barren Land As Collateral
The Business Insider —
If Dubai World's Nakheel property arm ends up defaulting on its debt, creditors may not much to take possession of. Turns out that creditors for one $3.5 billion bond may only have a giant piece of barren land, the size of Manhattan, as collateral to...Recently linked to by Kid Mercury's Blog / 2 days ago -
Event Report: 2009 SAP Influencer Summit - SAP Must Put Strategy To Execution In Order To Prove Clarity Of Vision
A Software Insider's Point of View —
Re-innovation Now At The Heart Of SAP’s Focus And Strategy SAP has faced a rough two years. From the continuing market pressure on new license revenue, false-start launch of Business By Design (ByD), management restructuring, and issues with user...Recently linked to by Feeding the SAP Ecosystem / 1 day ago
